Agenda | HostelSkills Conference Krakow 2018 April 18-19

Conference venue:

Cluster Cowork

Address:
Orange Office Park building
Klimeckiego, 1
Kraków, Poland

DAY 0 | TUESDAY, APRIL 17

20.00 –
WELCOME PARTY
U Jožina Bar, Old Town Krakow, Świętego Tomasza 7

DAY 1 | WEDNESDAY, APRIL 18

09.00 – 10.00
REGISTRATION
10.00 – 10.45
BACKPACK TO THE FUTURE OF HOSTEL REVENUE MANAGEMENT
Joan Sanz, Business Development Manager, Xotels
10.45 – 11.00
break
11.00 – 11.45
THE JOURNEY IS THE EXPERIENCE-ONLINE TRAVEL TRENDS & BOOKING.COM
Ewelina Kondratowicz & Jakub Brzozowski, Hotels Account Managers, Booking.com
11.45 – 12.00
break
12.00 – 12.45
GROWING REVENUE THROUGH ONLINE REPUTATION MANAGEMENT
Jolanta Emerli, Country Manager for Eastern Europe, Customer Alliance
12.45 – 15.00
lunch break
15.00 – 15.45
THE STAFF IS YOUR GOLD
Ewa Gabara, Blogger, Don’t Mess With the Receptionist
16.30 – 19.00
WALKING TOUR
19.30 –
CLOUDBEDS HAPPY HOUR&BEER PONG TOURNAMENT
U Jožina Bar, Old Town Krakow, Świętego Tomasza 7

DAY 2 | THURSDAY, APRIL 19

10.00 – 10.45
GET MORE OUT OF CHANNEL MANAGEMENT AND DISTRIBUTION
Juliana Nogueira, Market Manager, Czech Republic, Slovakia & Poland, Cloubeds
10.45 – 11.00
break
11.00 – 12.30
SYSTEMS AND PROTOCOLS FOR SUSTAINABLE OPERATIONS – WORKSHOP
Lior Slepkov, founder, hostel.consulting
12.30 – 12.45
break
12.45 – 13.30
HOSTEL TRENDS 2018 – HOSTELWORLD GROUP INSIGHTS
Aislinn Sheehan, Operations Manager Global Market Support Team, Hostelworld Group
13.30 – 15.00
lunch break
15.00 – 15.45
TRAVEL AGENCIES AND HOSTELS – HOW TO MAKE IT WORK FOR EVERYONE
Mirjana Mihajlovic, Groups&Logistics Operator, Jungle Tribe
15.45 – 16.00
break
16.00 – 17.30
PANEL DISCUSSION: HOW TO WIN THE HOSTEL GAME IN 2018
Moderator: Zoë Bowthorpe, Marketing Director, Hostel Doctor
21.30 –
PUB CRAWL

LET’S GET SKILLED TOGETHER

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HostelSkills #4
November 2-3, 2017
Berlin
learning
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creative thinking
business ideas
HostelSkills #5
April, 2018
Krakow
learning
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creative thinking
business ideas
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HostelSkills #5
April, 2018
Krakow
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